Privacy Policy

Last updated: July 27, 2026

This Privacy Policy explains how NXT STEP GLOBAL LLC, doing business as MastHERmind Co. ("MastHERmind Co.," "we," "us," or "our"), collects, uses, and protects your information when you visit our websites (including masthermind.co and go.masthermind.co), register for our webinars, or otherwise interact with our services (collectively, the "Services").

By using the Services, you agree to the practices described in this Privacy Policy.

1. Who We Are

NXT STEP GLOBAL LLC (DBA MastHERmind Co.) is a business advisory and coaching company that helps home care agency owners grow and scale their operations through trainings, webinars, courses, and coaching programs.

- Business name: MastHERmind Co.

- Legal entity: NXT STEP GLOBAL LLC

- Contact: contact@masthermind.co

- Mailing address: 1240 Winnowing Way Suite 102 Mount Pleasant SC 29466

2. Information We Collect

We collect information you provide directly to us, including:

- Contact and registration information: first name, last name, email address, and phone number when you register for a webinar, join an email list, or contact us.

- Communications: messages, questions, and other information you send us.

- Payment information: if you purchase a paid product or program, payment is processed by our third-party payment processor; we do not store full card numbers.

We also automatically collect certain technical information when you use our Services:

- Usage and device data: IP address, browser type, device type, pages viewed, and referring URLs.

- Cookies and similar technologies: used to operate the site, remember preferences, and measure marketing performance. You can control cookies through your browser settings.

3. How We Use Your Information

We use your information to:

- Register you for webinars and deliver access links, confirmations, and reminders;

- Provide, maintain, and improve our Services;

- Send you administrative, transactional, and (with your consent) promotional communications;

- Respond to your inquiries and provide customer support;

- Process payments and fulfill purchases;

- Measure and improve our marketing and content;

- Detect, prevent, and address fraud, security, or technical issues; and

- Comply with legal obligations.

4. SMS / Text Messaging

If you opt in to receive text messages, the following applies:

- Consent: We send SMS/text messages only to individuals who have expressly opted in by checking a clearly labeled consent box on our registration form and providing their mobile number. Consent to receive marketing text messages is not a condition of purchasing any goods or services.

- Types of messages: Transactional/informational messages (such as registration confirmations, webinar access links, and event reminders) and, where separately consented to, promotional messages (such as updates about upcoming trainings, events, and offers).

- Message frequency: Message frequency may vary.

- Cost: Message and data rates may apply.

- Opt-out: You can opt out at any time by replying STOP to any message. You may reply HELP for assistance, or contact us at contact@masthermind.co.

- Carriers: Mobile carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors and service providers (such as our messaging platform) solely to help us deliver our messaging services. All other categories of use exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Information

We do not sell your personal information. We share information only as follows:

- Service providers: vendors who perform services on our behalf (e.g., website hosting, CRM and email/SMS delivery, analytics, payment processing), under obligations to protect your data.

- Legal and safety: when required by law, subpoena, or to protect the rights, property, or safety of MastHERmind Co., our users, or others.

- Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

As stated above, SMS opt-in data and consent are never shared with third parties for their own marketing purposes.

6. Third-Party Services and Links

Our Services rely on and may link to third-party platforms (for example, our webinar, form, hosting, and payment providers). Their use of your information is governed by their own privacy policies, and we encourage you to review them.

7. Data Retention

We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have rights to:

- Access, correct, or delete your personal information;

- Opt out of marketing emails (via the unsubscribe link) and text messages (reply STOP);

- Request that we stop selling or sharing your information (note: we do not sell personal information).

To exercise any of these rights, contact us at contact@masthermind.co. We will respond as required by applicable law.

10. Children's Privacy

Our Services are intended for adults and are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

Questions about this Privacy Policy or your information can be directed to:

MastHERmind Co. (NXT STEP GLOBAL LLC)

Email: contact@masthermind.co

NXT STEP GLOBAL LLC 1240 WINNOWING WAY SUITE 102 MT. PLEASENT, SC 29466